Carolyn Ginsburg Stern, MBA, is the Director of Outreach and Strategic Initiatives at the Center for Hearing and Communication (CHC), a not-for-profit hearing rehabilitation center based in New York City. As a bilateral cochlear implant user, she helps others hear and connect better with tips, technical information and support and is passionate about the role of healthy hearing in helping people lead productive and connected lives. She is a proud graduate of HLAA’s N-CHATT (Network of Consumer Hearing Assistive Technology Trainers) program where she learned how to train other adults with hearing loss about hearing assistive technology. Prior to working at CHC, she had an extensive career in product management and marketing roles at American Express and other large corporations. She earned her MBA at Columbia University School of Business and BA at Northwestern University.