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Privacy / Accessibility Policy

The Center for Hearing and Communication respects the privacy of our online and offline donors as well as all users of the CHC website. This Privacy Policy discloses the practices of the Center for Hearing and Communication (CHC) as it relates to the privacy of donors and users of our website located at

Donor Privacy Policy

The CHC website does not obtain and will not collect and store any personal information unless you choose to submit it to us in one of several ways:

  • You contact us directly via email

  • You provide your email address to us either online or offline via phone, mail, electronic form, or paper sign-up sheet

We do not sell or rent our email lists to third-party organizations. We do share this information with service providers we have retained to perform services on our behalf, but we do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.

Third-party personally identifiable information you provide for memorial or honor donations or for merchandise shipping will not be shared.

We may occasionally conduct voluntary surveys on this site. Personally identifiable information collected in these surveys will not be shared. Aggregate results may be shared for analysis by third parties. The aggregate data cannot be used to identify individuals.

We may ask you to provide information in a few circumstances. When you donate, register for an event, request an appointment or submit a question, we will need personal information, such as name, address, telephone number, and email address. When you make a contribution, we will need a credit card number so that we can process the transaction, notify you of the status of your transaction, or provide a receipt.

We do not rent or sell customer information to outside marketers. We will use the information you provide to share news about services, products, or promotional offers that might be of interest to you only if you opt into our e-newsletter, The Buzz. We use shipping companies to ship the merchandise and a credit card processor for merchandise orders and donations. These companies do not share or use personally identifiable information for secondary purposes.

This site collects information such as the visitor’s domain name, site traffic patterns, and server usage statistics. This information is used to improve the performance and content of our Web pages.

We use cookies to store visitors’ preferences, alert visitors to new areas of the site, customize Web page content based on visitor interests, and record past activity in order to provide better service. Cookies are small text files that do not damage a visitor’s system or files. Most browsers will allow a user to accept or deny cookies. If a visitor rejects our cookies, they may still use our site.

When the use of CHC’s website involves the transmission of confidential information, we have deployed commercially reasonable and available security software to establish a secure connection between your personal computer and our server. This allows the transmission of encrypted information from your computer to our server and back again, and is the industry standard for Internet platform security.

This site contains links to other sites. We are not responsible for the privacy practices of sites not owned by CHC. We encourage our visitors to be aware of when they leave our site and to read the privacy statement of any site that collects personally identifiable data.

CHC will discontinue contact with any person upon oral or written request directed to:

Center for Hearing and Communication
Development Department
50 Broadway, 6th Floor
New York, NY 10004
(917) 305-7842

The quickest method of unsubscribing from electronic communications is to submit your request to or use the unsubscribe function on the e-newsletter you are receiving.

If you have any questions or comments regarding CHC’s Privacy Policy, please direct them to:

John Cochary
Marketing Manager
Center for Hearing and Communication
50 Broadway, 6th Floor
New York, NY 10004
(917) 305-7842

Accessibility Policy

CHC is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards up to level AA. If you experience any difficulty in accessing any part of this website, please feel free to call us at 917-305-7700 or to email us at We will work with you to provide the information, item, or transaction you seek through an alternate communication method or one that is accessible for you consistent with applicable law (for example, through telephone support).


Digital Services Privacy Policy

Center for Hearing and Communication Digital Services Privacy Policy was last modified: April 1, 2021


To read the whole policy, please follow this link.

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