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Florida Services Update in Response to Coronavirus

Dear Clients and Friends of CHC in Broward County,

With the health and well-being of our clients and staff foremost on our minds, CHC-FL will be transitioning all employees in our Florida office to a remote workforce, effective March 23. At that time, CHC clinicians (and support staff) will begin working from home, where they will be accessible by telephone, VP or email to answer your questions and provide teletherapy services, as appropriate.

What You Need to Know

We expect to be working remotely through the end of March and possibly into April, depending on developments with the coronavirus outbreak. Though in-office services will be temporarily suspended beginning March 23, our staff will be proactively reaching out on a weekly basis to the community we serve, ensuring continued access to essential resources and services. We’ll contact you when we are ready to resume in-office services.

For updates and other CHC news, please visit our website at As we continue to assess and respond to the situation, we will share all relevant updates on the home page.

We’re Here for You

You are encouraged to contact your CHC clinician if there is anything he or she can help you with. Our phones are forwarded so that our staff can be fully reachable and at your service. Should you wish to contact our general information line, call us at (954) 601-1930 (ext. 0). Please leave a detailed message and one of our staff will get back to you as quickly as possible. Our VP number is (954) 642-2351. You may also email our office at Contact information by clinical program is as follows:

Audiology Services Dr. Snyde Simbert, AuD, CCC-A, F-AAA,

Social Services/Mental Health Natalie Basna, Asst. Director of Social Services,

Educational Programs Olivia Angeli, Asst. Director of Youth Services,

Florida Telecommunications Relay Inc. / H.E.A.R for Seniors Program Gloria Joseph, / Melanie Pagan,

As we progress through these uncertain times, please know that CHC remains firmly committed to helping you address your hearing, communication and wellness needs. We hope that you and your family stay safe and healthy.


Tracey Perez and Sondra Rollo Co-Regional Executive Directors

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